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The Funny Side of Familiarity: Why we love our ‘area’!

“Somehow the milk here seems to have too much water” said my friend’s mother, while serving us tea. Having spent most of her life in Mumbai, she had come over to my friend’s place in Bangalore for a few days. Her identity, for all practical...

Maid for Each Other: The Secret Sauce of Marital Harmony

“I washed the dishes today” my father-in-law proudly proclaimed, when we visited them. “That’s just today, what about me washing them for the past three days?” jutted my mother-in-law, claiming her rightful place under the sun....

Breaking News: Get down on your knees and pray during market falls!

Breaking News: Get down on your knees and pray! It is this advice from a well known investment expert that led to a huge crowd of men and women and couples in their twenties and thirties sitting down in prayer in front of the Bombay Stock Exchange on Dalal Street in...

Your Call is Important to Us: The Tragicomedy of Customer Service

In the old MTNL days, customer service used to be quite honest. It may not have been good, but you cannot fault them for honesty. So when you called them for some request, mostly you were welcomed with something like “कृपया प्रतीक्षा करें, आप कतार में हैं”...